Last Updated: August 2026
At Veda Mania, we want you to have a smooth and satisfactory shopping experience. This Return & Refund Policy explains when a product may be eligible for return, replacement, or refund.
Damaged or Incorrect Products
If you receive a product that is:
- Damaged during delivery
- Defective
- Incorrect
- Missing parts or items
please contact our customer support team as soon as possible after delivery.
For faster assistance, please provide:
- Order number
- Product details
- Clear photographs of the received product
- Photographs of the outer packaging, where applicable
- A brief description of the issue
Return Eligibility
A return may be accepted only when the product meets the applicable return conditions.
Generally, the product should:
- Be unused and in its original condition
- Be returned with original packaging
- Include applicable labels, accessories, and promotional items
- Not show signs of misuse, damage, or alteration
Certain products may not be eligible for return due to hygiene, safety, consumable, or product-specific reasons.
Non-Returnable Products
For hygiene and safety reasons, certain personal care, skincare, wellness, fragrance, and other products may not be eligible for return once opened or used.
Products specifically marked as non-returnable on the product page will be subject to those conditions.
Return Request
To request a return, contact us with your order details and the reason for the return.
Our team may review the request and may ask for photographs or additional information before approving a return.
Replacement
Where applicable, an eligible damaged, defective, or incorrect product may be replaced with the same or an equivalent product, subject to availability.
If a replacement is not available, an eligible refund may be processed.
Refunds
Once an approved return is received and inspected, the refund will be processed according to the applicable order and payment conditions.
For prepaid orders, eligible refunds will generally be processed through the original payment method or applicable payment process.
The time taken for the refund to appear in your account may depend on your bank, card issuer, UPI provider, or payment service provider.
Refund Exclusions
A refund or return may not be approved where:
- The product has been used or damaged by the customer
- The product is returned without original packaging where required
- The product is missing accessories or components
- The issue resulted from incorrect use or storage
- The return request does not meet the applicable return conditions
Cancellation
Order cancellation may be possible before the order has been processed or shipped, subject to the applicable order status.
Once an order has been shipped, cancellation may no longer be possible.
Contact Us
For return, replacement, or refund assistance:
Veda Mania
Phone: +91-9044536423, +91-9044536423
Email: support@vedamania.com
Website: https://vedamania.com/
Please keep your order number available when contacting customer support.
